Cares Act Mortgage Relief Resources

How Mortgage Forbearance & Credit Protections Work

• What are the major mortgage relief options? 
• What is mortgage forbearance? 
• How do I request forbearance or mortgage relief? 
• Will Late Payments Affect My Credit During the COVID-19 Crisis? 
• Fannie Mae: missed payments no lump sum required in forbearance 
• Freddie Mac: lump sum repayment is not required in forbearance 
• Find your mortgage servicer’s name by searching:
  • Fannie Mae: https://www.knowyouroptions.com/loanlookup 
  • Freddie Mac: https://ww3.freddiemac.com/loanlookup 
  • Mortgage Electronic Registration Systems (MERS) 
• Find a housing counselor and learn about your options 

---

Consumer Financial Protection Bureau  (CFPB)

• Guide to Coronavirus Mortgage Relief Options 
• CARES Act Mortgage Forbearance: What You Need to Know 
• Protecting your finances during the Coronavirus Pandemic 
• Protecting your credit during the coronavirus pandemic 

---

Federal Housing Financial Agency  (FHFA)

• COVID-19 Information and Resources 
• Coronavirus-related fraud prevention tips and resources 

---

Fannie Mae  (Federal National Mortgage Association-FNMA)

• Fannie Mae Approaches to Covid-19 
• Fannie Mae Single-Family Servicers 

---

Freddie Mac  (Federal Home Loan Mortgage Corporation-FHLMC)

• Freddie Mac Covid-19 Response 
• Understanding Forbearance During COVID-19 

---

HUD  (U.S. Department of Housing and Urban Development)

• Mortgage Payment Relief 

---

Experian  (Consumer Credit Reporting Agency)

• How Do I Get a Mortgage Forbearance? 
• How Does Loan Forbearance Affect Credit? 

---

Equifax  (Consumer Credit Reporting Agency)

• COVID + Credit: Resources to Navigate the Pandemic 
• COVID + Credit: Forbearance and Your Credit Reports 

---

TransUnion  (Consumer Credit Reporting Agency)

• COVID-19 Support Center 
• Managing Your Credit Through a Financial Hardship 

---

Mortgage Lenders Reviews

• Mortgage Lenders Finder and Reviews 

---

Lenders Covid-19 Frequently Asked Questions

• Finder.com Coronavirus Comprehensive Guide 
• Mr. Cooper FAQs About COVID-19 

---